The Brown Palace FAQs

What time is check in and check out?

Check-in: 4pm
Check-out: 11am

Can I take a tour of your hotel?

Please click here to visit our Hotel Tours page for more information.

Do you offer complimentary Wi-Fi?

Complimentary Wi-Fi is available in the lobby, and for Marriott Rewards Members. Access to Wi-Fi is available to all guests.

Are you dog friendly?

Trained pets are welcome at Brown Palace (no more than two per guestroom under 50lbs). A $125 USD pet fee, per stay applies. Pets must be attended at all time and on a leash or in the owner’s arms in all common areas, including outdoors, and are not permitted in dining or in the spa. Service animals are welcome.

DO YOU HAVE A LOST AND FOUND?

Please fill out the form on our lost and found page to report a lost item, and our security team will be with you shortly.

Our Top Priority – Our Guests: COVID-19 update and cancellation policy.

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