COVID-19 UPDATES

OUR COMMITMENT TO YOUR
HEALTH & SAFETY

THE SAFETY AND HEALTH OF OUR GUESTS REMAINS OUR TOP PRIORITY.

THE BROWN PALACE HOTEL & SPA 

As always, the health and safety of our guests and associates remains our top priority and we are proud to be going above and beyond all state and health department guidelines to ensure the strictest standards are in place. Scroll down to learn more.

 

The Brown Palace Hotel & Spa leadership teams are in regular contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as state and local health departments and other global health organizations to make sure our staff have the most up-to-the-minute information to verify the actions we’re taking are comprehensive and appropriate.

The Brown Palace Hotel & Spa is once again welcoming guests for overnight stays and for meetings/events.

Our Spa is also once again welcoming guests, you can find out about our hours of operation HERE

As always, the health and safety of our guests and associates remains our top priority and we are proud to be going above and beyond all state and health department guidelines to ensure the strictest standards are in place.

Our Fitness center is currently closed

  • Through December 30, 2020, we will allow the reservation to be changed or canceled at no charge up to 24 hours before the scheduled arrival date.
  • Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation.

Please contact us if you have any concerns about your upcoming or making a future reservation.

 

A LETTER FROM THE GENERAL MANAGER

I appreciate the trust you place in our hotel and staff when you stay with us. The security and safety of our guests and team members, remains our highest priority.

Our hotel was built with the spirit of hospitality in mind and it is in that spirit that we show care and concern at every level. We are in the business of serving people and I want to personally update you on the situation with COVID-19 (the coronavirus) and the steps we are taking to ensure your health and safety both now and in the future.

While there have been no cases reported at The Brown Palace Hotel & Spa, in an abundance of caution,The Brown Palace Hotel & Spa leadership teams are in regular contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as state and local health departments and other global health organizations to make sure our staff have the most up-to-the-minute information to verify the actions we’re taking are comprehensive and appropriate.

I know I speak for every member of our The Brown Palace Hotel & Spa family when I say that we take the greatest pride in the role we play in the lives of our customers, personally and professionally. I want you to know that you can continue to rely on us. So, the next time we have the privilege of welcoming you to The Brown Palace Hotel & Spa, you can know our commitment remains as steadfast as ever. For more information please refer to CDC guidelines and updates.

Thank you,

Nick Moschetti

General Manager

Our Top Priority – Our Guests: COVID-19 update and cancellation policy.

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